Stay Cool!

Anger is something that we all experience from time to time.
Controlled anger can sometimes help us to deal with situations more effectively – for example, it can motivate us to “right a wrong.”
However, uncontrolled anger causes all sorts of problems, especially at work.
This is why it’s so important to know when you’re getting angry, so that you can take steps to stay calm.

Humility – An Important Leadership Quality

 March 25, 2014

Humility is an important human quality. But did you know that humility can help you be a better leader, too?
Jim Collins, an influential consultant and author, wrote about humility and leadership in his groundbreaking book, “From Good to Great.”
He found that, in the top-performing companies he identified, leaders had humility in abundance; they shared credit for success, and they were the first to accept blame for mistakes.
He then highlighted many other qualities that we need to possess if we want to be truly “great” leaders.

Get Ahead With Good Listening Skills

Posted by Tom Hallett March 21, 2014

© iStockphoto/AtnoYdur

When you’re a good listener, you pick up information quickly and accurately, you avoid misunderstandings and conflict, and you find it easy to build firm friendships with the people you work with.
Others feel comfortable coming to you with their ideas; and this means that you can work with them to solve key problems.
However, many people are lousy listeners! They let their attention drift, they form their answers before they’ve fully listened to the other person, and they ignore important nonverbal messages.